Overview

About Us

Properties & Administration (P&A) is an Strategic Functional Group that was setup to facilitate NON-IT Procurement activities with the following objectives:

  • Maximize cost savings and ensure savings sustainability via volume leverage and strategic Procurements

  • Improve Procurement organization capability and productivity / quality via standardization & streamlining of Procurement processes, policies and procedures, increase product knowledge and supplier management from a pool of sourcing experts

  • Better service levels i.e. reduced cycle time and better meeting of requirements where Strategic Business and Strategic Functional Groups need only to focus on their core activities

  • To ensure clear demarcation of responsibilities so as to further enhance transparency & governance

Procurement Integrity

  • Commitments of the parties
    The parties commit to take all measures necessary to prevent corruption in their dealings with the parties

Supplier Selection Process

Properties & Administration Supplier Selection Process:

  • All suppliers are welcome to register their interest to be RHB's supplier via on-line registration

  • Properties & Administration will review the registration periodically and assess the registration against pre-set criteria

  • Registered Suppliers will be invited to participate in tender submissions from time-to-time according to their respective categories of business activities.

  • All tenders are submitted on-line via the E-Procurement system to ensure transparency, efficiency and professional management of the tenders.

  • To ensure the highest quality of suppliers, goods and services delivered to the RHB Banking Group at all times, Properties & Administration team and other key stakeholders will closely assess the supplier’s performance. Suppliers who do not conform to the set criteria and competencies will be de-registered accordingly.

  • All processes implemented by Properties & Administration are in compliance with Group Procurement Guidelines and other relevant policies and guidelines within the RHB Banking Group.

Supplier Registration Steps

Overview

Before you register online to be considered as a supplier of RHB Banking Group, please read and understand the following steps:-

Supplier Registration Checklist
(A) General Terms & Conditions of purchase order for services & products
(B) ACRA report
(C) Latest financial report
Tender Notice

All the tender exercise will be conducted online. Only successful online registered suppliers will be invited to undergo the selection process.

Upon registration, your business information will be made available to RHB Banking Group to understand the nature and scope of the goods/services you can offer and to evaluate the suitability of your company based on your company capabilities.

RHB Banking Group disclaims any liability for incomplete and/or late registration.

If you are interested in participating in the said tender, please perform the online self registration process as stated in the Supplier Registration Steps before the deadline as stated. Applicants are advised to read and prepare all the information required as stated in the Supplier Registration Checklist prior to the online registration.

Please be reminded that re-registration is not required should you have completed the Supplier Registration Steps in RHB e-Procurement portal previously. However, please ensure that your company profile in the system is up-to-date and email your interest to participate in the said tender to P&A@rhbgroup.com for NON-IT tender and jingwen.teo@rhbgroup.com for IT tender (kindly indicate the relevant tender titled in your email).

No

Tender

Deadline for online self-registration

1.

You are invited by the RHB Bank to tender for the

“PROPOSED UPGRADING OF CRITICAL FIRE SAFETY MEASURES IN PURSUANT TO SECTION 20A OF THE FIRE SAFETY ACT (CHAPTER 109A) INVOLVING (A) PROVISION OF AT LEAST 2 PROTECTED STAIRCASES; (B) PROVISION OF FIRE ALARM SYSTEM; (C) PROVISION OF EMERGENCY LIGHTINGS; (D) PROVISION OF EXIT SIGNAGE; (E) PROVISION OF FIRE HOSE-REELS; AND (F) PROVISION OF FIRE EXTINGUISHERS TO RHB BANK BUILDING ON LOT 00233P TS 02 AT 90 CECIL STREET” Singapore 069531.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

30th July 2021

2.

Tenderer Requirement

 

Participating tenderer shall comply to the following requirement.

 

  1. Tenderers shall be registered with the Building & Construction Authority (BCA) work head and tendering limits.
  2. The financial grade for each sub-contractor shall be at least as follows

 

Item of Work

 

Work head

 

Financial Grade

Fire Prevention & Protection Systems

ME06

L1 & above

Civil Works

CW1

C1 & above

Air-Conditioning, Refrigeration & Ventilation Works

ME01

L1 & above

Electrical Engineering

ME05

L1 & above

 

  1. Tenderer shall fulfil the following pre-qualification criteria:

 

Description

 

SGD

Paid up Capital

Min 200K

Annual Turnover

Min 2m

Shareholders Fund

Min 200K

 

  1. Tenderer shall have a minimum of three years of experience in the respective work head.
  2. Tenderer shall not be suspended or debarred from Government/ public sector projects.
  3. Tenderers must follow and agreed with all RHB Banking Group requirements
  4. Tenderer shall have experience in working with live in building.
  5. Tenderer shall have experience in fast-track projects.

3.

High Level Scope:   

  1. Tenderer shall do the supply and installation of fire protection system, Mechanical ventilation system and associated electrical system.
  2. Tenderer shall perform all civil work for the installation of above-mentioned Fire protection, Mechanical ventilation and Electrical works.
  3. Tender shall comply to the critical fire safety measures in pursuant to section 20A of the Fire Safety Act (chapter 109A) issued by SCDF.
  4. Tenderer shall comply to all statutory regulation and local code compliance.
  5. Tenderer shall engage their own QP for all installation works.
  6. Tenderers shall coordinate with the RHB in-house vendors and Facility management team.
  7. Tenderer shall follow the instruction of the appointed RTO by Client.
  8. Tender shall do site work only on night and weekends with RHB approval.

Detailed Tender document and Tender drawing will be issued upon Express of interest in participating the tender.

4.

Express of Interest (EOI):

 

  1. Tenderer shall confirm their participation of tender by sending a email to rhb90cs@ignesisconsultants.com and sean.thng@rhbgroup.com before 30th July 2021, 4pm. with email subject “RHB: EOI FOR  UPGRADING OF CRITICAL FIRE SAFETY MEASURES”
  2. A compulsory tender briefing and site show-round would be held on 23rd August 2021 at 10:00AM. The venue would be at RHB Bank, 90 Cecil street, Singapore 069531.Please limit to a maximum of two (2) attendees per company. Tenderer shall provide the following details in the email.
  3. Tenderer shall provide the following details in the email.
  1. Name of Company:
  2. Name of Attendees:
  3. Designation of attendees:
  4. Contact Number of attendees:
iSupplier Portal System User Manual
Overview

Need assistance? Please download the following documents, read, understand and be guided accordingly.

iSupplier Portal System User Manual for Supplier

iSupplier Portal Login
Frequently Asked Question

RHB e-Procurement System – iSupplier Portal

1. How to access to the iSupplier portal?

The website address is https://isupplier.rhbgroup.com.

2. What should I do if I encounter problem accessing to the iSupplier portal?

Please forward an email to Properties & Administration, P&A@rhbgroup.com specifying the error message and if possible enclose the print screen so that we can diagnose and help rectify the problem in the fastest manner.

3. What can I do via the iSupplier portal during soft launch?

Once your company is successfully registered, you will be able to update your company information as and when required.

As a registered supplier, you shall be invited to participate and response to the Request for Information (RFI), Request for Quotation (RFQ) and Reverse Auction via the iSupplier portal.

4. Can the system be used at any point of time?

The system can be used 24 hours every day. Should the system encounter downtime, a notification via email will be sent to suppliers.

5. What happens if the iSupplier site is signed on but left idle for more than 5 minutes?

If the iSupplier site is signed on but left idle for more than 5 minutes (time out), you will be log out of the system, the user will have to log into the system again.

6. How will I be informed that I have been invited to participate in the RFI, RFx or Auction?

An email will be sent to the key contact personnel to notify on the invitation to participate in the RFI, RFx or Auction. All communication to suppliers will be made via email notification.

7. What happens if the key contact personnel has changed or resigned?

If the key contact personnel has changed or resigned, you can create a new supplier user account in the system. You will receive the new user login id and temporary password via an email notification.

8. What should I do if I encounter the following issues while using the RHB eProcurement system:-

Issues

Respond

User ID locked /
Forgot Password/
Reset Password

a. Please click on “Login Assistance”.
b. Enter “User Name”
c. Click to Forgot Password.
Upon receipt of the email from Workflow Mailer, click on to ‘Reset Password’ link from the message and key in your new password (minimum 8 character). Reconfirm your password and then click ‘Confirm Password’ button.
Please reset your password within 4 hours upon receipt of password.
9. How to perform Supplier Self-registration?

Please refer to the Supplier Self-Registration at iSupplier Portal System User Manual.

Contact Us

For further inquiries, you may contact P&A@rhbgroup.com for NON-IT procurement and jingwen.teo@rhbgroup.com for IT procurement.

Overview

Properties & Administration (P&A) is an Strategic Functional Group that was setup to facilitate NON-IT Procurement activities with the following objectives:

  • Maximize cost savings and ensure savings sustainability via volume leverage and strategic Procurements

  • Improve Procurement organization capability and productivity / quality via standardization & streamlining of Procurement processes, policies and procedures, increase product knowledge and supplier management from a pool of sourcing experts

  • Better service levels i.e. reduced cycle time and better meeting of requirements where Strategic Business and Strategic Functional Groups need only to focus on their core activities

  • To ensure clear demarcation of responsibilities so as to further enhance transparency & governance

  • Commitments of the parties
    The parties commit to take all measures necessary to prevent corruption in their dealings with the parties

Properties & Administration Supplier Selection Process:

  • All suppliers are welcome to register their interest to be RHB's supplier via on-line registration

  • Properties & Administration will review the registration periodically and assess the registration against pre-set criteria

  • Registered Suppliers will be invited to participate in tender submissions from time-to-time according to their respective categories of business activities.

  • All tenders are submitted on-line via the E-Procurement system to ensure transparency, efficiency and professional management of the tenders.

  • To ensure the highest quality of suppliers, goods and services delivered to the RHB Banking Group at all times, Properties & Administration team and other key stakeholders will closely assess the supplier’s performance. Suppliers who do not conform to the set criteria and competencies will be de-registered accordingly.

  • All processes implemented by Properties & Administration are in compliance with Group Procurement Guidelines and other relevant policies and guidelines within the RHB Banking Group.

Overview

Before you register online to be considered as a supplier of RHB Banking Group, please read and understand the following steps:-

(A) General Terms & Conditions of purchase order for services & products
(B) ACRA report
(C) Latest financial report

All the tender exercise will be conducted online. Only successful online registered suppliers will be invited to undergo the selection process.

Upon registration, your business information will be made available to RHB Banking Group to understand the nature and scope of the goods/services you can offer and to evaluate the suitability of your company based on your company capabilities.

RHB Banking Group disclaims any liability for incomplete and/or late registration.

If you are interested in participating in the said tender, please perform the online self registration process as stated in the Supplier Registration Steps before the deadline as stated. Applicants are advised to read and prepare all the information required as stated in the Supplier Registration Checklist prior to the online registration.

Please be reminded that re-registration is not required should you have completed the Supplier Registration Steps in RHB e-Procurement portal previously. However, please ensure that your company profile in the system is up-to-date and email your interest to participate in the said tender to P&A@rhbgroup.com for NON-IT tender and jingwen.teo@rhbgroup.com for IT tender (kindly indicate the relevant tender titled in your email).

No

Tender

Deadline for online self-registration

1.

You are invited by the RHB Bank to tender for the

“PROPOSED UPGRADING OF CRITICAL FIRE SAFETY MEASURES IN PURSUANT TO SECTION 20A OF THE FIRE SAFETY ACT (CHAPTER 109A) INVOLVING (A) PROVISION OF AT LEAST 2 PROTECTED STAIRCASES; (B) PROVISION OF FIRE ALARM SYSTEM; (C) PROVISION OF EMERGENCY LIGHTINGS; (D) PROVISION OF EXIT SIGNAGE; (E) PROVISION OF FIRE HOSE-REELS; AND (F) PROVISION OF FIRE EXTINGUISHERS TO RHB BANK BUILDING ON LOT 00233P TS 02 AT 90 CECIL STREET” Singapore 069531.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

30th July 2021

2.

Tenderer Requirement

 

Participating tenderer shall comply to the following requirement.

 

  1. Tenderers shall be registered with the Building & Construction Authority (BCA) work head and tendering limits.
  2. The financial grade for each sub-contractor shall be at least as follows

 

Item of Work

 

Work head

 

Financial Grade

Fire Prevention & Protection Systems

ME06

L1 & above

Civil Works

CW1

C1 & above

Air-Conditioning, Refrigeration & Ventilation Works

ME01

L1 & above

Electrical Engineering

ME05

L1 & above

 

  1. Tenderer shall fulfil the following pre-qualification criteria:

 

Description

 

SGD

Paid up Capital

Min 200K

Annual Turnover

Min 2m

Shareholders Fund

Min 200K

 

  1. Tenderer shall have a minimum of three years of experience in the respective work head.
  2. Tenderer shall not be suspended or debarred from Government/ public sector projects.
  3. Tenderers must follow and agreed with all RHB Banking Group requirements
  4. Tenderer shall have experience in working with live in building.
  5. Tenderer shall have experience in fast-track projects.

3.

High Level Scope:   

  1. Tenderer shall do the supply and installation of fire protection system, Mechanical ventilation system and associated electrical system.
  2. Tenderer shall perform all civil work for the installation of above-mentioned Fire protection, Mechanical ventilation and Electrical works.
  3. Tender shall comply to the critical fire safety measures in pursuant to section 20A of the Fire Safety Act (chapter 109A) issued by SCDF.
  4. Tenderer shall comply to all statutory regulation and local code compliance.
  5. Tenderer shall engage their own QP for all installation works.
  6. Tenderers shall coordinate with the RHB in-house vendors and Facility management team.
  7. Tenderer shall follow the instruction of the appointed RTO by Client.
  8. Tender shall do site work only on night and weekends with RHB approval.

Detailed Tender document and Tender drawing will be issued upon Express of interest in participating the tender.

4.

Express of Interest (EOI):

 

  1. Tenderer shall confirm their participation of tender by sending a email to rhb90cs@ignesisconsultants.com and sean.thng@rhbgroup.com before 30th July 2021, 4pm. with email subject “RHB: EOI FOR  UPGRADING OF CRITICAL FIRE SAFETY MEASURES”
  2. A compulsory tender briefing and site show-round would be held on 23rd August 2021 at 10:00AM. The venue would be at RHB Bank, 90 Cecil street, Singapore 069531.Please limit to a maximum of two (2) attendees per company. Tenderer shall provide the following details in the email.
  3. Tenderer shall provide the following details in the email.
  1. Name of Company:
  2. Name of Attendees:
  3. Designation of attendees:
  4. Contact Number of attendees:
Overview

Need assistance? Please download the following documents, read, understand and be guided accordingly.

iSupplier Portal System User Manual for Supplier

iSupplier Portal Login

RHB e-Procurement System – iSupplier Portal

1. How to access to the iSupplier portal?

The website address is https://isupplier.rhbgroup.com.

2. What should I do if I encounter problem accessing to the iSupplier portal?

Please forward an email to Properties & Administration, P&A@rhbgroup.com specifying the error message and if possible enclose the print screen so that we can diagnose and help rectify the problem in the fastest manner.

3. What can I do via the iSupplier portal during soft launch?

Once your company is successfully registered, you will be able to update your company information as and when required.

As a registered supplier, you shall be invited to participate and response to the Request for Information (RFI), Request for Quotation (RFQ) and Reverse Auction via the iSupplier portal.

4. Can the system be used at any point of time?

The system can be used 24 hours every day. Should the system encounter downtime, a notification via email will be sent to suppliers.

5. What happens if the iSupplier site is signed on but left idle for more than 5 minutes?

If the iSupplier site is signed on but left idle for more than 5 minutes (time out), you will be log out of the system, the user will have to log into the system again.

6. How will I be informed that I have been invited to participate in the RFI, RFx or Auction?

An email will be sent to the key contact personnel to notify on the invitation to participate in the RFI, RFx or Auction. All communication to suppliers will be made via email notification.

7. What happens if the key contact personnel has changed or resigned?

If the key contact personnel has changed or resigned, you can create a new supplier user account in the system. You will receive the new user login id and temporary password via an email notification.

8. What should I do if I encounter the following issues while using the RHB eProcurement system:-

Issues

Respond

User ID locked /
Forgot Password/
Reset Password

a. Please click on “Login Assistance”.
b. Enter “User Name”
c. Click to Forgot Password.
Upon receipt of the email from Workflow Mailer, click on to ‘Reset Password’ link from the message and key in your new password (minimum 8 character). Reconfirm your password and then click ‘Confirm Password’ button.
Please reset your password within 4 hours upon receipt of password.
9. How to perform Supplier Self-registration?

Please refer to the Supplier Self-Registration at iSupplier Portal System User Manual.

For further inquiries, you may contact P&A@rhbgroup.com for NON-IT procurement and jingwen.teo@rhbgroup.com for IT procurement.